Frequently Asked Questions
Everything you need to know about your NZ Muscle gear.
How long does shipping take within New Zealand?
We offer lightning-fast shipping across NZ. North Island deliveries typically arrive within 1-2 business days, while South Island orders take 2-3 business days. Rural addresses may require an additional 1-2 days.
What is your return policy for apparel?
We want you to love your fit. If the size isn't right, you can return unworn items with original tags attached within 30 days of purchase for an exchange or store credit.
How should I care for my NZ Muscle performance wear?
To maintain the quality and elasticity of your gear, we recommend a cold machine wash with similar colors. Avoid tumble drying and bleaching to ensure the longevity of the fabric and prints.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex) as well as flexible payment options including Afterpay, Laybuy, and Apple Pay for a seamless checkout experience.
Can I track my order once it has been placed?
Yes, absolutely. As soon as your order is dispatched from our warehouse, you will receive an email containing a tracking link so you can follow your package right to your door.
Do you offer international shipping?
Yes, we ship our premium fitness apparel worldwide. Shipping costs and delivery timeframes for international orders are calculated at checkout based on your specific location.